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Billing questions & inquires
We do not charge credit cards upon order and we do not store credit card numbers on file.

When you place an order with us, we place an authorization hold for the full amount of the purchase in order to verify availability of funds.  This hold will remain on your card until the order is complete or an appropriate amount of time passes (per your bank's policies).

In accordance with Visa/MC/Discover/Amex guidelines, we charge your card as we ship items to you.  With many orders this looks like a traditional transaction.


If, after reading the above, you still believe you have been charged in error please submit a billing inquiry to  A representative will research your case and be in touch to resolve within 5 business days.



At Connie Crowns, we are committed to providing you the finest products along with excellent service. In order to accomplish this, we gather and use certain personal information. Our online privacy policy describes what we gather. Because the security of your personal information is very important to us, we restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your nonpublic personal information. By visiting the Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use or access the Site.


Whenever you shop with Connie Crowns (online, or by phone) we obtain from you the information we need to complete your transaction. This may include, but not necessarily be limited to, your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. If you register with us online, we may ask for additional information, such as your age, interests or product preferences. If you contact Connie Crowns, we may keep a record of that correspondence. To improve our web site, we may collect non-personal information about how users navigate through the site.


We cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they unlawfully collect from the Site. We will try to protect your privacy, however, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Registering with will make your online shopping faster and easier. We can store your shipping addresses and billing information so that you don’t have to enter them each time you shop. You will also be able to save your favorites, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.

We may send promotional e-mails to you only if you have asked to receive them or if they are related to a prior transaction. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or account information. Please be careful and responsible.


- Connie Crowns accepts all major credit and debit cards through PayPal. (American Express, Visa, MasterCard, Discover)

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